Our services stretch to:

Free Garage delivery in Al Mabelah Idustrial Area. This service takes 1-3 days.

  • Note: during check out of your purchase, “please leave a note in extra note box with request or send us an email with request and ref number of purchase”.

We offer Delivery (Mandoob /ARAMEX etc.) of parts purchased at a reduced fee for the sultanate of Oman. This service takes 2-4 days.

  • Note: this can be selected upon check out of your purchase.

We do special Quick delivery on case by case basis

  • Note: Contact us over the phone at business hours.

Information:

  • Opening hours Saturday to Thursday 08:00 AM to 08:00PM (Friday is closed).
  • We offer Live chat (on website or What’s App) for all inquiries related to our products during working hours.
  • On our website we accept the following bank cards (visa/debit/credit/american exp).
  • On special request (via *inquiry* page tab) we Can arrange used parts for GERMAN vehicles only.

Want to do business with Us: please write an email (ibnalhajri.llc@gmail.com) with complete product requirement details or offer.


Return & Exchange Policy

Ibn Al Hajri will accept, for return or exchange, items that are in new condition original package, unaltered, uninstalled including all original materiel supplied with the item and free of damages by the customer as long as the return or exchange is initiated within 15 days of the order ship date. For a full refund or exchange, mail out your item within 15 days from the receipt of original order, or bring it to shop. Please note, refunds are exclusive of shipping cost.


How to Return or Exchange Your Order:

If you wish to exchange your item for a different product, you must return the original item and purchase the new item separately.

Request a return via mail or whatts App, and print the reciept. Affix the label to the outside of the shipping box. Bring it to shop or send off the package with any Carrier driver (Mandob etc.), or bring it to shop. Please insure and secure the package for the full retail value of the shipped products, as we will not be liable for any damage incurred in transit.

Once we receive your package, we will process your return within 5 business days.


Refunds:

Refunds will be made in the form of the original payment where the same credit card used for purchase will be credited with a refund. While we process returns within 5 business days from the day we received the items, card refunds may take up to ten business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.

2405+

HAPPY CLIENTS

50+

LANGUAGES

8152+

NUMBER OF SALES

4303+

NUMBER OF GOODS